“I feel so lucky to have had you at the helm, steering my book safely through to publication. When I say you have been brilliant, I mean it: always prompt to reply, patient and kind and encouraging, and professional in everything you have done with those eagle eyes and gentle talons.”
“Thank you – I know I couldn’t have done it without you.”
“You have restored my faith in publishing – you made this painless and enjoyable. It has been an absolute pleasure to work with you.”
“We shall miss your calm, cheerful approach.”